Privacy Policy

Last updated: October 2026

Jean Connaît Un Rayon places particular importance on protecting the personal data of its customers, prospects, and website visitors.

The purpose of this privacy policy is to clearly inform you about the personal data that may be collected when you use the jeanconnaitunrayon.fr website, how that data is used and stored, and the rights you have.

1. Data Controller

The data controller is:

Jean Connaît Un Rayon
SAS
19 Quai de l’Impératrice Eugénie
14800 Deauville – France
SIRET: 894 288 620 00012
Email: contact@jeanconnaitunrayon.fr
Phone: 07 86 15 48 31

2. Personal Data Collected

In connection with the use of the website, Jean Connaît Un Rayon may collect, among other things:

  • first and last name;
  • email address;
  • phone number;
  • information provided on the forms;
  • information required for a request to rent, purchase, test drive, take a tour, or attend a seminar;
  • information regarding the business relationship;
  • technical data related to browsing the site, such as the IP address, browser, or type of device used.

The data collected is limited to what is necessary for the purposes for which it is collected.

3. Purposes of Data Processing

The data collected may be used to:

  • respond to requests submitted through the website;
  • handle requests for information and quotes;
  • arrange bike or car rentals;
  • follow up on purchase or trial requests;
  • organize excursions, seminars, or group activities;
  • manage business relationships with customers and prospects;
  • prepare the necessary administrative or business documents;
  • improve the site's functionality and performance;
  • measure the website's traffic when the user has given consent;
  • ensure the security of the site;
  • comply with applicable legal and regulatory requirements.

4. Legal Basis

Depending on the nature of the processing, the data is processed on the basis of:

  • the performance of precontractual measures or a contract;
  • compliance with a legal obligation;
  • Jean Connaît Un Rayon’s legitimate interest in developing and managing its business;
  • the user's consent when required, particularly for certain cookies or marketing communications.

The CNIL reminds organizations that individuals must be informed, in particular, of the purpose, legal basis, recipients, and retention period of the data. CNIL

5. Recipients of the Data

The data is intended for authorized personnel within Jean Connaît Un Rayon.

They may also be shared, when necessary, with certain service providers or partners involved in the delivery of services, including:

  • reservation providers;
  • technical and IT service providers;
  • website host;
  • payment service providers;
  • insurers;
  • partners involved in organizing a service;
  • audience measurement providers.

They are provided only with the information necessary for their work.

Personal data is not sold to third parties.

6. Shelf Life

Data is retained for a period of time commensurate with its purpose.

In particular:

  • Contact requests and quote requests are retained for as long as necessary to process them and for sales follow-up;
  • Customer data is retained for the duration of the contractual relationship and then archived for the applicable statute of limitations periods;
  • Accounting records are retained in accordance with legal requirements;
  • Marketing data is retained for a limited period after the last contact;
  • Cookies and browsing data are retained in accordance with the retention periods applicable to the type of tracker used.

7. Cookies and Web Analytics

This website uses cookies and other tracking technologies, which may be used, among other things, to ensure the website functions properly, to save preferences, and to track website traffic.

Strictly necessary cookies may be placed without prior consent.

Non-essential cookies are placed only after consent is obtained, when required.

Visitors can change their preferences at any time using the consent management tool available on the website.

8. Third-Party Services and Websites

The website may contain links to or incorporate services from third-party providers, including booking platforms, mapping services, social media platforms, or other partners.

The use of these services may result in the processing of data by the relevant service providers, in accordance with their own privacy policies.

9. Safety

Jean Connaît Un Rayon implements appropriate technical and organizational measures to protect personal data against, in particular:

  • unauthorized access;
  • the change;
  • the loss;
  • disclosure;
  • accidental or unlawful destruction.

10. Your Rights

In accordance with the GDPR and the French Data Protection Act, you have the following rights, among others:

  • the right of access;
  • the right to correction;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object;
  • the right to data portability, where applicable;
  • the right to withdraw your consent at any time when processing is based on that consent.

To exercise your rights:

contact@jeanconnaitunrayon.fr

or by mail:

Jean Connaît Un Rayon
19 Quai de l’Impératrice Eugénie
14800 Deauville – France

If you encounter any difficulties, you may file a complaint with the CNIL.

11. Accommodations

The site is hosted by:

IONOS SARL
7 place de la Gare
57200 Sarreguemines – France

12. Policy Change

Jean Connaît Un Rayon may modify this policy to reflect changes in regulations, technology, or the services offered.

The applicable version is the one published on the website at the time of access.